Refund policy

RETURNS & REFUNDS POLICY

  1. All Customers have the right to return an unused and undamaged Product within 30 days after receiving the Product.
  2. PlanetCare will refund the full Product purchase price after receiving the unused and undamaged Product, but will not refund the delivery costs.
  3. If the Customer wishes to return an unused and undamaged product within 30 days, the Customer needs to cover all return shipping costs.