XL Starter Kit

Yes, our filters are compatible with all machines: HE/high efficiency, standard, front loaders, and top loaders. 

In our facility we disassemble the cartridge and remove the filtering medium with the fibers. The remainder of the cartridge is cleaned and a new filter cartridge is assembled for re-use. This way we ensure that fibers are not accidentally or intentionally released into the environment, we reuse the majority of the cartridge and we ensure that waste is properly treated in the most environmentally acceptable way. 

To ensure the best filter performance, we highly recommend you use only liquid detergents. They dissolve completely and won’t compromise the efficiency of your microfibre filter.

On the other hand, powder detergents contain ingredients that don’t dissolve and will get caught by your filter. This might affect the durability of the cartridges. If you do decide to use powder detergents, we recommend you avoid overdosing to keep this effect to a minimum.

Replacing the cartridge is very easy. Simply roll out the filter housing, take off the used cartridge and replace it with a new one. 

Once you've used all cartridges (except the one currently installed), simply schedule a courier pickup via our website or send us an email at hello@planetcare.org and we will arrange it for you. We also pay for the return shipping!

No, the filter cannot damage the machine. The flow through the filter will become more restricted the longer it is used to the point that water flow will be too low for normal functioning (draining) of the machine. The machine will detect a blockage of the drain path and will automatically stop, reporting an error. After replacement of the used filter cartridge normal function can be resumed. The stopping of the machine is a safety feature of the machine and does not damage the machine.